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Terms and Conditions

 Terms and Conditions
Effective Date: August 4, 2025
Welcome to  Perfettosauce.com ("Website", "we", "our", "us"). Please read these  Terms and Conditions ("Terms") carefully before using our website or  services.
By accessing or using our website, creating an account, or  purchasing products, you agree to be bound by these Terms. If you do not  agree, please do not use our site.

1. Use of the Website
You may use our website only for lawful purposes and in accordance with these Terms. By using this website, you confirm that:
• You are at least 13 years old (parental consent required under 18).
• You will not use the website for any illegal or unauthorized purpose.
• You will not post or transmit any content that is abusive, defamatory, obscene, or infringes any third-party rights.

2. User Accounts
To make a purchase or post content, you may be required to create an account. You agree to:
• Provide accurate and complete information
• Maintain the security of your login credentials
• Notify us immediately of any unauthorized use of your account
We reserve the right to terminate or suspend accounts that violate these Terms.

3. Products and Orders
We  sell physical food products, including sauces and other related items.  While we strive to display accurate product details, we do not warrant  that product descriptions or images are error-free.
All orders are subject to acceptance and availability. We reserve the right to:
• Refuse or cancel any order
• Limit or cancel quantities purchased per person or per household
• Make changes to pricing, availability, or delivery terms at any time

4. Shipping and Returns
Please refer to our Shipping Policy and Return Policy for detailed information regarding delivery and returns.

5. User-Generated Content
By  submitting any content (reviews, comments, photos, etc.), you grant  Perfettosauce.com a non-exclusive, royalty-free, perpetual, and  worldwide license to use, reproduce, and display such content.
You agree not to upload content that is:
• False or misleading
• Offensive, abusive, or harassing
• Infringing on intellectual property rights
We reserve the right to remove or moderate content at our discretion.

6. Intellectual Property
All  content on this site—including text, graphics, logos, images, and  software—is the property of Perfettosauce.com or its content suppliers  and is protected by copyright and trademark laws.
You may not reproduce, distribute, or exploit any content without our prior written permission.

7. Privacy
Your  use of the website is also governed by our Privacy Policy, which  outlines how we collect, use, and protect your personal information.

8. Limitation of Liability
To the fullest extent permitted by law, Perfettosauce.com shall not be liable for any damages arising from:
• Your use of or inability to use the website
• Delays in delivery
• Any content or conduct of third parties
We do not guarantee that the website will be secure, uninterrupted, or error-free.

9. Indemnification
You  agree to indemnify and hold harmless Perfettosauce.com, its affiliates,  and employees from any claims, damages, or expenses arising from your  use of the website or your violation of these Terms.

10. Modifications
We  reserve the right to update or modify these Terms at any time. Changes  will be posted on this page with an updated effective date. Continued  use of the site after changes constitutes acceptance of the revised  Terms.

11. Governing Law
These Terms are governed by and  construed in accordance with the laws of the state in which  Perfettosauce.com operates, without regard to its conflict of law  principles.

12. Contact Us
If you have any questions about these Terms, please contact us at:
 Support@perfettosauce.com 

Shipping and Return Policy

 Shipping & Return Policy
Effective Date: August 4, 2025
At  Perfettosauce.com, we’re committed to delivering high-quality products  and outstanding service. Please read our Shipping and Return Policy  carefully before placing an order.

Shipping Policy

Processing Time
• Orders are typically processed within 1–3 business days (excluding weekends and holidays).
• During peak periods or promotional sales, processing may take longer. We will notify you of any significant delays.

Shipping Methods & Rates
We offer the following shipping options:
• Standard Shipping (3–7 business days)
• Expedited Shipping (2–3 business days)
• Local Delivery (where available)

Shipping rates are calculated at checkout based on your location and selected shipping method.

Shipping Areas
• We currently ship to all 50 U.S. states.
• We do not ship internationally at this time.
• We do not ship to P.O. Boxes, APO/FPO addresses.

Tracking Your Order
Once  your order ships, you will receive a shipping confirmation email with a  tracking number. You can track your order at any time through your  account or by using the tracking link.
Lost or Damaged Packages
If your order is lost or arrives damaged, please contact us at support@perfettosauce.com within 7 days of delivery. We may require photos of the damaged items or packaging for claims.

Return & Refund Policy
Due to the perishable nature of our products, we do not accept returns and all sales are non-refundable.  

However, we want you to be completely satisfied with your purchase.

Replacements
We will offer replacements for the following:
• Items that arrive damaged or defective
• Orders that are incorrect or incomplete

To request a replacement, please contact us at support@perfettosauce.com within 7 days of receiving your order. 

Include:
• Your order number
• A brief description of the issue
• Photos (if applicable)
Approved replacements will be processed within 3-5 business days.

Non-Replaceable Items
We cannot issue replacements for:
• Items opened or used
• Orders reported after 7 days of delivery
• Customer errors (e.g., incorrect shipping address)

Order Cancellations
If you need to cancel your order, please email support@perfettosauce.com within 12 hours of placing it. Once your order is processed or shipped, it cannot be canceled.

Questions?
If you have any questions or concerns about your order, please contact us:
Support@perfettosauce.com

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